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Landlords

Cellnex attaches a lot of value to a long-term relationship with its landlords/land owners. In the market we are known as a solid, financially healthy organisation.

We find it important to make clear and unambiguous agreements. In this case the interest of the landlord always comes first. Also our contract types are such flexible that we can always offer landlords the economically most beneficial conditions.

If you have any questions, you can contact us at any time. For your convenience we have made an overview of the most frequently asked questions.

How is access to the antenna station(s) arranged?

The arrangements with regard to the access are established in the agreements that you entered into with Cellnex (Shere or Towerlink). Have any of the circumstances changed? Please, let us know.

Is Cellnex responsible for the maintenance of its antenna masts?

The antenna masts of Cellnex are maintained frequently and checked for wear, gardening, safety, theft and vandalism. Is there a deviating or undesirable situation. Report to us.

What should I do in case of theft or vandalism?

Most of the stations are surrounded by a fence and are locked by use of a lock. If you find an open gate around the station or you witness suspicious conditions. Inform us as soon as possible.

How does Cellnex know which antenna mast is involved?

For reasons of correspondence, communication and invoicing, Cellnex makes use of Cellnex site numbers. Using this site number we know exactly which antenna station is involved. Is the Cellnex site number not known? Then you can also use the site number of an operator. The site number of the operator, or of Shere, Towerlink or Cellnex is usually in the top corner of the basic agreement. The Shere, Towerlink or Cellnex site number is always stated on the sign that is attached to the fence or on the access gate at the location itself.

How can I change my contract?

Flexibility and customisation are the basis for the long-term relationship we have with our landlords. Do you have an existing contract but you wish to know whether this is still the most favourable variant for you? Or would you like to sell the ground? Please, feel free to contact us. Our landlord relation manager will be happy to go through all the possibilities again, coordinated with you specific wishes and demands.

How do I send my invoice?

In order to process your invoice, we kindly request you to provide your invoice with the following information.

Naming:

Here you should state the owner of the mast. This could be: Shere Masten B.V., Towerlink Netherlands B.V., or Cellnex Netherlands B.V.

For the attention of:
the financial administration

Address:
Cellnex Netherlands
Leeghwaterstraat 21
2811 DT Reeuwijk

Please mention on the invoice:

  • Invoice period and year
  • Invoice amount (specified if applicable)
  • Correctly indexed (see cbs.nl, direct calculation)
  • Cellnex, Shere, Towerlink site number or site number on agreement
  • Address of the station
  • Bank account number that the sum should be transferred to
  • Name, address details and phone number of the sender

Sending:

You can post the invoice to us or send it by email to facturen@cellnextelecom.nl. Invoices will be paid 30 days after reception.

Can I charge VAT?

Rental of immovable property is exempted from VAT by law. Therefore, you cannot charge VAT. An exception to this is when the contract parties opted for taxed letting of immovable property. In that case the lease should comply with the condition imposed by the tax authorities.

How does indexation take place?

On www.cbs.nl, via the module direct calculation, you can enter the variables for the way of indexing. In the basic agreement the correct price index figure can be found and whether a monthly figure or an annual average is applicable.

Contact

For abovementioned subjects or other questions, you can always contact the Landlord Management Department. They are available via 0182-398116 or by email landlords@cellnextelecom.nl.